1. QUOTATION & CONFIRMATION

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1.1 This quotation is valid based on the requirements, guest count, menu, location, and services stated in the quotation.

1.2 The booking is confirmed only upon written acceptance of the quotation by the Client.

1.3 Big Daddy’s Catering reserves the right to revise the quotation if there is any change in guest numbers, menu, location, timing, equipment, staffing, or scope of service.

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2. PAYMENT TERMS

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2.1 Approved Credit Customers: Payment is due within 30 calendar days from the invoice date.

2.2 All invoices must be paid in full by the due date. The Client may not withhold, deduct, or set off any amount from an invoice unless agreed in writing by Big Daddy’s Catering.

2.3 Any additional services, extra guests, overtime, equipment, transportation or other charges will be invoiced separately and will be payable under the same agreed payment terms.

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3. MENU & SPECIAL REQUIREMENTS

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3.1 Menu items are based on the approved quotation.

3.2 Any menu changes, special requests, special ingredients, branded items or customized requirements may result in additional charges.

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4. STAFF & EQUIPMENT

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4.1 All catering staff remain under the management and supervision of Big Daddy’s Catering.

4.2 The Client is responsible for any loss or damage to equipment provided by Big Daddy’s Catering during the event.

4.3 Charges may apply for damaged, lost or missing equipment, crockery, glassware, cutlery or other catering items.

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5. TRANSPORT & ADDITIONAL SERVICES

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5.1 Transportation charges are based on the location stated in the quotation.

5.2 Additional charges may apply for remote locations, multiple delivery points or other special transportation requirements.

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6. CANCELLATION & POSTPONEMENT

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6.1 Cancellation or postponement must be provided to Big Daddy’s Catering in writing.

6.2 Any costs already incurred for food, materials, staffing, transportation, equipment or third-party services will remain payable by the Client.

6.3 Any postponement is subject to Big Daddy’s Catering's availability and written approval.

7. THIRD-PARTY SERVICES & LIABILITY

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7.1 Big Daddy’s Catering is not responsible for delays, damages, losses or failures caused by third-party suppliers engaged by the Client.

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8. CONFIDENTIALITY

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8.1 Pricing, menus, operating procedures and other commercial information provided by Big Daddy’s Catering are confidential and may not be disclosed to third parties without written approval.

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9. GOVERNING LAW

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9.1 These terms and conditions shall be governed by and interpreted in accordance with the laws of the Kingdom of Bahrain.

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10. ACCEPTANCE

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10.1 Acceptance of the quotation, confirmation of the booking, receipt of services or placement of an order shall constitute acceptance of these Terms & Conditions.

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11. FORCE MAJEURE
 
11.1. Neither Party shall be liable for any failure or delay in performing its obligations under this Agreement to the extent caused by an event beyond its reasonable control, including but not limited to war, terrorism, pandemic, strike, governmental restrictions, act of God, fire or flood (a "Force Majeure Event"). A Force Majeure Event shall not include any strike or labour dispute involving the affected Party's own personnel, or any circumstance arising from that Party's own act, omission or financial condition.

11.2. The affected Party shall notify the other Party in writing within 3 days of becoming aware of the Force Majeure Event, giving reasonable details, and shall use reasonable efforts to mitigate its effects. If a Force Majeure Event prevents the Event from taking place as scheduled, or makes it impracticable, REHC may at its option either (a) postpone the Event to a mutually agreed date within [12] months on the same rates and terms, with all amounts paid applied to the rescheduled Event; or (b) terminate this Agreement in respect of the affected Event by written notice.

11.3. On termination under clause 11.2, the Caterer shall refund to REHC all amounts paid in respect of the affected Event within thirty (30) days, without deduction or set off. Neither Party shall be liable for any consequential damages, losses, costs or expenses arising from a Force Majeure Event or the resulting postponement or termination of the Event.